TRAINING PROGRAM: WASTEWATER AND SOLID WASTE MANAGEMENT IN PROVINCIAL CENTRES

Client: GIZ | Duration: Dec 2011 – April 2012 | Location: Hai Duong, Vinh, Soc Trang, Tra Vinh – Vietnam

About: “Wastewater and Solid Waste Management in Provincial Centers” is a program funded by the German government and jointly implemented by different institutions of the Government of Vietnam and several German Development Cooperation (GDC) agencies. The overall goal of the Wastewater and Solid Waste Management program is the enhancement of environmental conditions through the provision of improved wastewater facilities, comprehensive and efficient wastewater management, improving customer services, and gradual changes of community awareness and behavior patterns.

After the initial establishment of software components and capacity building, it was found a further training is required to keep the sustainability of the Asset Documentation Units. The basic purpose of this component is to give hands-on training in the field and office. This training program also serves as a platform to redress any software customization-related issues.

WASTEWATER AND SOLID WASTE MANAGEMENT IN PROVINCIAL CENTRES

Client: GIZ | Duration: Jan 2010 – Oct 2011 | Location: Hai Duong, Vinh, Soc Trang, Tra Vinh – Vietnam

About: “Wastewater and Solid Waste Management in Provincial Centers” is a program funded by the German government and jointly implemented by different institutions of the Government of Vietnam and several German Development Cooperation (GDC) agencies. The overall goal of the Wastewater and Solid Waste Management program is the enhancement of environmental conditions through the provision of improved wastewater facilities, comprehensive and efficient wastewater management, improving customer services, and gradual changes of community awareness and behavior patterns. The Technical Component (TC) is supporting the establishment of Asset Documentation Units (ADU) in all six participating wastewater companies. Within that scope, guidelines for purchase of hardware, development of software and subsequent field and office-based training, and capacity building are done to assist successful implementation of ADU in 4 wastewater companies from the 6 identified ones.

Services provided include:

• Prepare an Assessment Report, based on the assessment of the existing situation of asset documentation in the participating Wastewater Companies.

• Preparation of technical specifications for the hardware as a list of equipment which is required by the GIS-based software.

• Preparation of technical specifications for the GPS Device which is required by the GIS-based software.

• Preparation of suitable base maps for situational awareness in the final software.

• Develop and refine a Database Schema to be used for storing Geo-spatial information in Asset Documentation.

• Develop GIS-based software for asset documentation and management.

• Installation of GIS-based software for asset documentation.

• Training and capacity building for the ADU staff of the 4 wastewater companies.

STUDY ON IMPROVEMENT OF WATER SUPPLY SYSTEM OF DELHI

Client: Tokyo Engineering Consultancy | Duration: May 2009 – September 2009 | Location: New Delhi, India

About: Even though Delhi has access to adequate availability of water as well as sufficient treatment capacity, the actual service performance is poor. To identify the core issues confronting the sector, DJB had recently commissioned the Delhi Water Supply and Sewerage Project Preparation Study with funding from International Bank for Reconstruction and Development. DJB should move towards a much higher level of customer satisfaction and at the same time increase greatly the efficiency with which its services are delivered. The institutional and administrative changes needed to achieve this are mentioned elsewhere in this Study. For water supply customers, the crucial areas are availability and cost of water.

• An efficient and effective water supply service meeting levels of service comparable to best practice.

• Customer-oriented.

• Affordable and sustainable round-the-clock (24/7) water supplies.

GIS services carried out for the project are;

• Base map at varying scales incorporating administrative boundaries & background information from Survey of India topographic sheets, tourist maps, and satellite available.

• Base map with administrative & service area boundaries along with water treatment facilities and distribution network.

• Pipeline route map with background features derived from Survey of India maps and from Satellite imagery.

Planning Services:

• Population projection for all the Water Supply Zones

• Water Demand Projection for the Year 2011 & 2021

AGRA WATER SUPPLY GANGA JAL PROJECT

Client: NJS Consultants Limited | Duration: April 2009 – March 2010 | Location: Agra, India

About: The objective of this project is to provide safe and reliable water supply service by constructing aqueduct facilities to Agra and the surrounding area, by using an irrigation canal of the Ganges River as a water source, and by improving and expanding existing water facilities in the city of Agra in the state of Uttar Pradesh in northern India, thereby contributing to the improvement of the living conditions of residents, including the poor.

The main considerations for the project design are effective utilization of water resources through measures as reduction of water leakages and water-saving; financial soundness of service delivery agencies through measurement as raising tariff level sufficient to cover operation and maintenance cost, review of tariff collection; improvement of service delivery agencies capacities through measures of training, review of standards and manuals, improvement of customer relations, strengthening of the sections in charge of human resources and public relations and reinforcement of the information system; adequate service delivery to the poor living in slum areas and enhancement of public awareness of local inhabitants on water and environment and promotion of the private sector’s participation such as entrustment of the operation and maintenance to private companies.

The broader objectives defined under the project are as mentioned below:

• Create the GIS-based database of water supply distribution network up to each household connection in Agra city

• Designing & Development of GIS-Based MIS for UP Jal Nigam for managing the Digital data

• Developing Capacity Building for UP Jal Nigam Officials in managing the GIS-Based database & GIS/MIS System

In the initial phase, the focus is on the GPS-based field surveying and mapping of distribution water network assets lying in Agra town connected to each household, while incorporating information provided by the UP Jal Nigam people with their local knowledge. To this NJS Consultants team identified the assets on the drawings provided by UP Jal Nigam for which the GPS-based survey has to be carried out. Subsequently, a pilot survey was conducted to check the accuracy of the information collected during the survey and the information provided by the UP Jal Nigam officials to set up the procedures and standards.

In the second stage, GIS-Based MIS will be designed & developed for official usage by UP Jal Nigam. All the GIS data developed during the initial phase will be incorporated into the GIS/MIS System.